Last updated: [DD Month YYYY]
Trueline Technologies LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, applications, and services, including communication via WhatsApp, Facebook, and other Meta platforms.
1. Information We Collect
We may collect the following information:
- Name
- Phone number
- Email address
- Company name
- Message content shared via WhatsApp, web forms, or other communication channels
- Technical data such as IP address, browser type, and device information
2. How We Use Your Information
We use your information to:
- Respond to inquiries and provide customer support
- Deliver requested services and updates
- Send transactional messages, notifications, and service-related communications
- Improve our products, services, and customer experience
- Comply with legal and regulatory requirements
3. WhatsApp & Meta Platform Usage
When you communicate with us via WhatsApp or other Meta platforms:
- Your messages are processed using Meta’s APIs
- Message content is used only for communication and service purposes
- We do not sell, rent, or share your personal data with third parties for marketing
Meta may process your data according to their own privacy policies.
4. Data Sharing
We may share your information only with:
- Authorized internal staff
- Trusted service providers required to operate our systems
- Legal authorities if required by law
We never sell your personal information.
5. Data Retention
We retain personal data only for as long as necessary to:
- Fulfill service obligations
- Meet legal, accounting, or compliance requirements
Data that is no longer required is securely deleted.
6. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Secure servers
- Access controls
- Encrypted communication where applicable
However, no method of transmission over the internet is 100% secure.
7. Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent for communications at any time
To exercise these rights, contact us using the details below.
8. Third-Party Links
Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, contact us:
Company Name: Trueline Technologies LLC
Email: support@truelinetechnologies.com
Phone: 054 765 8506
Address: Office 201-09 , Al Nisf Building, Dubai Airport Road, Dubai, UAE